Keisha Melhado-Forrest, BSc., MBA

Chief – Credit Risk Management

Keisha Melhado-Forrest joined the Society in September 1992 as an Insurance Reconciliation Clerk in the then Mortgage Department.  Following a series of promotions, she was appointed Senior Manager – Mortgage Operations in June 2011, with direct responsibility for the JNBS Loan Processing Centre (LPC).

She was appointed Executive, Mortgage Operations in February 2013, to lead the execution of strategic objectives aimed at expanding the Society’s mortgage business; and administer the portfolio in a manner that mitigates credit risk, supports income generation and adheres to regulatory and legal requirements.


  • MBA, Banking and Finance, Mona School of Business, UWI, 2003
  • BSc, (Hons.), Management Studies and Accounting, The University of the West Indies (UWI), 2001