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    We're here to help

    It's easy to get in touch with us. Whatever your query, we'll find the right person for you to talk to.

    Intermittent Phone Service

    Please be advised that we are experiencing intermittent technical challenges with our local and overseas telephone lines. As a result, you may experience difficulties connecting to our Contact Centre. We are working to resolve this issue in the shortest possible time. In the meantime, we invite you to contact us by emailing helpdesk@jnbank.com or via direct message on our social media platforms. We sincerely apologise for any inconvenience this many cause and we remain committed to serving you.

    876.906.5343

    If you would prefer to use a toll free number:

    From Jamaica: 888-991-4065/6
    From USA: 1.800.462.9003
    From Canada: 1.800.462.9003
    From UK: 0.800.328.0387
    Contact Us
    First
    Last
    Address

    JN Bank
    2-4 Constant Spring Road
    Kingston 10, Jamaica

    Email

    Your Experience at helpdesk@jnbank.com
    or complaints at complaints@jnbank.com so we can better serve you.

    Visit Us

    Find a branch or MoneyShop with Opening Hours
    Find an ATM or JN Money Transfer location

    Join Us on Social Media

    JN Bank is on social media, so join our community to keep up to date with the latest news, or ask for help using one of these channels:

    Notice:

    Please be advised that the JN LIVE Business platform is currently unavailable.

    This is due to an issue with a service provider.

    JN Bank regrets any inconvenience caused. We are working to resolve the issue as quickly as possible.

    An update will be provided as soon as the system returns to full service.