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Compliments & Feedback

Customer Experience & Service Recovery

At JN Bank, we are committed to providing delightfully memorable service to each member. We want to know whether we are achieving this goal, and invite you to share your feedback. Your comments will help us to reward employee performance and identify opportunities for improvement.

You may share your experience by emailing  the Head of Customer Experience & Service Recovery, Mrs Carlene Clarke, or Customer Experience & Service Recovery Manager, Mrs Sanya Hamilton Blake, at  or call a member of the Customer Experience & Service Recovery team from the list below to share your feedback.

Customer Experience & Service Recovery Team

  • Michele Gordon ... 936 0379
  • Bevercent Murphy-Burke ... 936 0263
  • Lucille Parkinson ... 936 0222
  • Claudine Reid ... 936 0649
  • Johann McCullock ... 936 0478
  • Dorian Harris ... 936 0362

Your JN Bank team will help you find a way

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