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Dear JN members/customers

Please contact JN Bank Representative Office UK and JN Money Services at the following telephone numbers: 0800 328 0387 and 0800 328 1622.

Members/customers may also email helpdesk@jnbank.com or send a direct message on any of our social media pages.

Membership that goes the distance for you!

Download brochure and learn how JN Group can help you find a way to bring your plans to life

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Doing Business with JN Bank in Jamaica

We are pleased to provide you with face-to-face services at our UK Representative Offices, as well as offering a remote banking service which you can use from anywhere in the UK.
You can visit our UK Representative Offices in London or Birmingham as follows:

London: 410 Brixton Road, London SW9 7AW
Monday to Friday, between 10am and 4pm

Birmingham : 311A Soho Road, Handsworth, B21 9SD
Every Tuesday, Thursday and Saturday, between 9:00 am and 4:00 pm

Frequently Asked Questions

Schedule an appointment to:

Open an account | Query an account | Update records

Request a call back about:

Mortgages

Request a call back

JN Bank LIVE support

Registration | login issues

Call: 0800 328 0387

Making Payments from the United Kingdom

Click here for details about making payments to JN Bank using our Citibank account.

You Might Be Interested in

Doing business with JN Bank in Jamaica:

There’s a new way of doing your JN Bank transactions in Jamaica from the United Kingdom.

You can now set up an appointment for a video call with a JN Bank representative to do any of the transactions listed above.

Here’s how to set up your appointment:

  1. Visit www.jnbank.com and click ‘Schedule an Appointment’
  2. Select the type of service you would like to schedule an appointment for from the menu of options on the page.
  3. After choosing what service you’d like to make your appointment for, choose a date and then choose from the available times on the right hand side of your screen.
  4. Next, you’ll be asked to enter your name, email address and telephone number, as well as provide any information in the comments box that will help your representative prepare for your meeting.
  5. You will also have an opportunity to add a guest to the meeting, if you like. Simply click the ‘Add Guest’ button, immediately below the box where you enter your email address, and add your guest’s information.
  6. Be sure to read the information at the bottom of the page and click the box, if you agree with the request to move on.
  7. After you’ve completed the page, you’ll receive an email and a text message on your cell phone confirming your JN Bank appointment. A reminder will be sent to you:
    • One day before your meeting
    • One hour prior to your appointment

To set up an appointment, contact your dedicated team, any time, at the following numbers: 0800 328 0387; 0800 328 1622; +44 151 947 1431  or 0207 708 2442

Featured Articles

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Dr. Andrew Holness (seated second from right), Prime Minister of Jamaica and chair of CARICOM, is pictured alongside fellow CARICOM Heads of Government, including Gaston Browne (seated far right), Prime Minister of Antigua and Barbuda, and Dr. Terrance Drew (seated second from left), Prime Minister of St. Kitts and Nevis. They were joined by an African delegation led by Professor Benedict Okechukwu Oramah (seated far left), president and chairman of the Board of the African Export-Import Bank (Afreximbank), along with representatives from JN Bank and other Jamaican Government officials. The occasion was an official side meeting to the 49th CARICOM Heads of Government Meeting, held in Montego Bay, Jamaica on July 8, focused on strengthening partnerships between Africa and the Caribbean.

JN Bank Chair Hails Jamaica’s Accession to CARICOM–Afreximbank Partnership Agreement

Photo Caption: Dr. Andrew Holness (seated second from right), Prime Minister of Jamaica and chair of…
July 21, 2025

Disaster Preparedness Tips Every Entrepreneur Should Undertake

We are now in the Atlantic hurricane season, but how prepared is your business if…
July 21, 2025
Sandra Jones (left), Manager, Public Sector Engagement, JN Bank, congratulates Nyalia Cookkorne (second right) and Treshanna Thompson (right) on their outstanding academic performance. The occasion was the graduation ceremony for 13 adolescent mothers at the Women’s Centre of Jamaica in St Andrew on July 2. Sharing in the special moment are Marlene Murray-Brown, Acting Centre Manager and Counsellor, WCJF; and Novlette Howell, Executive Director, WCJF.

Adolescent Mothers Charged to Pursue their Dreams

Photo Caption: Sandra Jones (left), Manager, Public Sector Engagement, JN Bank, congratulates Nyalia Cookkorne (second…
July 21, 2025

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