We’re Transitioning, but Expect Even More Convenience!

After almost 20 years, your JN Bank Florida Representative Office will embark on a new chapter in its history that will enhance its service to you and other Jamaicans in the United States of America.

Your representative office will move to a new location, where it will no longer provide face-to-face service to members.

Therefore, to keep you safe, effective January 22, 2021, JN Bank in Jamaica will serve you more expediently using new channels, so that you can access your banking services in Jamaica.

Frequently Asked Questions

Schedule an appointment to:

Open an account | Query an account | Update records

Request a call back about:

Mortgages

Request a call back

JN Bank LIVE support

Registration | login issues

Call: 0800 328 0387

You Might Be Interested in

Doing business with JN Bank in Jamaica:

There’s a new way of doing your JN Bank transactions in Jamaica from the United States of America!

You can now set up an appointment for a video call with a JN Bank representative to do any transaction listed above.

Here’s how to set up your appointment.

  1. Visit jnbank.com and click ‘Schedule an Appointment’
  2. Select the type of service you’d like to schedule an appointment for from the menu of options on the page.
  3. After choosing what service you’d like to make your appointment for, choose a date and then choose from the available times on the right hand side of your screen.
  4. Next, you’ll be asked to enter your name, email address and telephone number, as well as provide any information in the comments box that will help your representative with preparing for your meeting. You will also have an opportunity to add a guest to the meeting, if you like. Simply click the ‘Add Guest’ button, right below the box where you enter your email address, and add your guest’s information. Be sure to read the information at the bottom of the page and click the box, if you agree with the request to move on.
  5. After you’ve completed the page, you’ll receive an email confirming your JN Bank appointment. A reminder will be sent to you:
    • One day before your meeting, and again
    • One hour prior to your appointment

To set up an appointment, contact your dedicated team, any time, at the following numbers: 1-800-462-9003, toll free, or 954-485-3777.

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