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Online banking is safe and secure and is being encouraged given the health risks associated with COVID-19.

You can use our online banking services at to access your existing JN account and conduct several transactions such as: pay bills, transfer funds to other JN Bank accounts and other banks, in Jamaica; wire funds, purchase phone top up for Jamaica, monitor credit card payments and usage; as well as other convenient transactions.

Our customer service team is also available to help you via telephone, 24 /7. For any queries relating to your account, please call 800-462-9003 or email at

We are open for business Mondays to Fridays at 9:00 a.m. to 4:00 p.m.

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